運費說明:
德客傢俬生活風格類商品凡超過NT.3000都享有免運費資格。
付款後24小時工作人員會陸續處理訂單，運送不包括假日時間，運送前也會傳送簡訊跟信箱通知。
| 服務項目 | 費用 | 運送時間 |
| 消費滿NT.3000 | 免費 | |
7-11超商純取貨  | NT$95 | 3-4天工作天 |
全家便利商店純取貨  | NT$95 | 3-4天工作天 |
宅配純取貨   | NT$95 | 1-2天工作天 |
| 宅配貨到付款 | NT$95 | 1-2天工作天 |
付款方式:
我們擁有多種付款方式，並串連「綠界」金流，使用SSL安全性憑證以及完善訂單管理及庫存管理系統，讓消費者安心。
- 信用卡付款
- 線上刷卡服務
- ATM轉帳付款
- 宅配貨到付款
| 主要信用卡服務 : |
 |
我們提供安全的付款機制 :
 |
Returns:
Domestic Returns
We’re sorry your order didn’t work out. All orders must be returned within 30 days of purchase for a full refund. Returned items must be in the exact same condition as they were received. Please note that a refund is not guaranteed if the merchandise is found to be damaged, shows signs of wear, or is without original tags and packaging. Returns that do not meet these requirements are accepted at the discretion of Decobali. Upon receipt, returns are processed and refunded within 7-10 business days and confirmation will be communicated via email.
Exchanges
At this time, we do not accept exchanges. If you need a different color, item or size, we recommend ordering the desired size while it is still in stock and returning the order(s) as needed. Returns that do not meet the above Domestic Return Policy requirements are accepted at the discretion of Decobali and subject to a NT$300 Return fee.
Final Sale
Items indicated as “Final Sale” at the time of purchase are not eligible for return, exchange or merchandise credit. This applies to all purchases made on decobali.com.tw Any products purchased during a promotional sale event indicated as “Final Sale” are not eligible for return, exchange or merchandise credit. Any purchases made using a promo code indicated as “Final Sale” are not eligible for return, exchange or merchandise credit. Sale offers cannot be combined with other promotions. No price adjustments on previously placed orders.